Service Excellence
Shipping &
Delivery
Domestic Dispatch
All domestic orders of authentic Pakistani premium wear are prepared and dispatched from our Dhaka studio. Orders placed before 2:00 PM (BST) are typically processed the same working day. Please note that during sale events or new collection launches, dispatch may take up to 3-4 working days.
Trusted Partners
To ensure your luxury ensemble arrives in pristine condition, we partner exclusively with premium couriers including Pathao, RedX, and Sundarban Courier for secure door-to-door handling.
Inspection Policy
Our parcels are sealed with security tape. We advise customers not to accept any shipment if the seal is broken or tampered with at the time of delivery.
SHIPPING LEDGER
| Service Type | Timeline | Rate |
|---|---|---|
| Standard Delivery | 3 - 5 Working Days | ৳ 250 |
| Express Delivery | 1 - 2 Working Days | ৳ 600 |
| International | 7 - 14 Working Days | Calculated at Checkout |
| Complimentary | Orders above ৳ 15,000 | FREE |
*Tracking information will be sent via SMS and Email once the order is dispatched.